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We take our customer care very seriously. While our aim is to make our
website easy to understand, and navigate we know there are times when you may
need a bit of assistance. We have provided a number of ways for our Customer Care team
to help you:
Live Customer Care Center
Phone: (865) 428-6191
Phone Toll Free: (800) 447-2601
If we are unable to answer in person, a customer representative will contact you within 24 hours of the
first business day.
Send your inquiries to:
RiverView Inn
423 Forks Of The River Parkway
Sevierville, TN 37862-3455
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